1. Personal data that we collect and process
For the purposes specified below, CDE, with your authorization, may process your Personal Data:
Your full name, personal identification number, residence address, email, cell phone number, which are not sensitive personal data and are necessary data to access the Movistar Arena benefits and information about the events that take place in it or relevant information about the Movistar Arena.
2. Treatment to which your Personal Data will be subject to
CDE, directly and through its managers, will process your Personal Data to deliver the Products, Benefits, Information of the Movistar Arena. Additionally, CDE may also use your Personal Data for (i) the advancement of any procedure before a public authority or a person or private entity that is related to the delivery of Products, Benefits, Information of the Movistar Arena and (ii) as an element of analysis by CDE to establish, maintain and fulfill the obligations or commitments in a contractual or commercial relationship.
If you previously authorize it freely, expressly and voluntarily, your Personal Data may also be used for the following purposes:
You may revoke your authorization to process your Personal Data at any time, without consequences for the purpose of your Benefits.
CDE will safeguard and protect your Personal Data limiting its use and disclosure to the authorized object.
3. Your rights as holder of Personal Data
In relation to your Personal Data collected and processed by CDE as described above and in accordance with Colombian law, you have the following rights in accordance with Law 1581 of 2012:
3.1 Know, update and correct your Personal Data with CDE. This right may be exercised, among others, in relation to the information, partial, inaccurate, incomplete, divided, misleading information or whose treatment is prohibited or unauthorized.
3.2 Require proof of the consent granted to CDE for the collection and treatment of your Personal Data.
3.3 Be informed by CDE of the use that has been given to your Personal Data if you have requested it in advance.
3.4 Submit complaints to the Super intendency of Industry and Commerce for the violation of the CDE of the provisions of Law 1581 and other regulations that modify, add or complement said Law, in accordance with the rules on procedure (article 16 Law 1581 of 2012).
3.5 Revoke the authorization granted to CDE for the treatment of your Personal Data.
3.6 Request CDE to be removed from its database.
3.7 Have access to your Personal Data that CDE has collected and processed.
4. People or area responsible for answering queries, requests or claims related to the processing of your Personal Data
If you have questions, queries or claims related to your Personal Data, you can contact the CDE Data Protection Officer at the email email@example.com or the phone number 571 5804348. You can exercise your right to know, update, rectify or delete your Personal Data and revoke the consent granted to CDE for the treatment of your Personal Data before this person or area
5. Procedure to exercise your rights
Any questions or queries regarding your Personal Data collected and processed by CDE, will be handled by the CDE Data Protection Officer, for which you must send a written description of your query to firstname.lastname@example.org.
The CDE Data Protection Officer will resolve your question or query within ten (10) business days following the date the question or query is received by CDE. If it is not possible for the CDE Data Protection Officer to respond to your complaint within the aforementioned term, the CDE Data Protection Officer will notify you of the situation and explain the reason for the delay. In any circumstance, the CDE Data Protection Officer will respond to you within five (5) business days following the expiration of the term of the initial ten (10) business days.
The consent granted by you, may be revoked at any time, by prior, written and signed notice addressed to the CDE Data Protection Officer, at the aforementioned electronic address, in the terms established by Law. If the revocation of your authorization prevents access to the Products, Information and Benefits of the Movistar Arena, CDE will inform you.
If you consider that the information contained in the CDE database is subject to correction, updating or deletion or if you consider that CDE is not complying with its obligations established in Law 1581 of 2012, you should file a complaint with CDE, addressed The CDE Data Protection Officer, who will be treated according to the procedure established in article 15 of Law 1581 of 2012.
6. Effective date of the Policy and expiration date of the database