Protocols for people with disabilities

The entrance for people in wheelchairs is exclusively through door No. 5

If the person bought tickets in the first floor, they must sit in the seat of the runner closest to the location indicated on the ticket. In case that you didnj’t buy on the corners of the road, the other people will be asked to move a position.

If the person bought tickets on floors 2 or 3

• The logistics team will support you with the entrance to the corresponding chair, if this person is able to walk.
• In case you cannot get up from the wheelchair, you will be relocated in the main floor.

In this configuration, an exclusive area for the disabled will be installed in the main floor to locate wheelchairs or people with disabilities who require it.

This platform allows the entry of the person with a disability and a companion.

Additionally, we have a special logistic group identified as “priority group” who also use a different uniform than the other logistics staff. This team’s mission is to identify people who require some type of support outside the Movistar Arena and, according to what they need, provide support and accompaniment either through the Movistar Arena’s own wheelchairs or any other necessary help.

Movistar Arena has 10 exclusive bathrooms for people with disabilities:

Level 1: 6 bathrooms

Level 2: 4 bathrooms

Level 3: 4 bathrooms </

These have the necessary space conditions and accessories to meet the needs of the attendees.

El Movistar Arena cuenta con 4 ascensores, con prioridad para personas en condición de discapacidad., ubicados en parqueaderos y en puerta No. 5